A: We offer a wide range of services including bespoke furniture creation, decor creation, kitchen and bathroom renovations, cabinet design and installation, interior and exterior styling, pergola design and installation, home staging, corporate gifting solutions, and virtual design services.
A: While our designs are heavily influenced by African aesthetics, we blend these traditional elements with modern functionality. We can adapt our style to suit your preferences and needs.
A: Our warranty covers any confirmed imperfections in manufacturing or craftsmanship for up to two years, beginning the day your order arrives at your space. Please note that our warranty only applies when products are used for their intended purposes and becomes void when our pieces are modified in any way. Defects or damages resulting from misuse, accidents, modifications, natural disasters (including water and fire), and regular wear and tear will not be covered by our warranty. Solid wood has much variation in its grain, which means the exact look can vary from piece to piece. Wood pieces may change shape or develop small cracks over time, which adds to its character and will not compromise the structure of the piece. They may also experience warping, cracking or splitting due to environmental conditions, such as changes in humidity. If these pieces have not been properly maintained as per recommended care, they will not fall under our warranty. Fading, pilling, and staining of upholstery, compression of cushion fillings, and reasonable degrees of wear caused by everyday use and/or a lack of regular maintenance is not included in our warranty. Our warranty is non-transferable, and does not extend to resale, second-hand, final sale, or floor model pieces. It also does not apply to products that are used for commercial purposes, unless those products are listed as commercial grade.
A: We would love to work with colleagues in the industry. Please visit our Trade page for more information on our trade program, or reach out to us at trade@sphere-furniture-design.com.
A: To help you find the right size for your needs, we provide detailed dimensions on each product page, including width (W), depth (D) and height (H). We recommend leaving at least two feet for walkways around where you plan to place your sofa. It’s also important to account for fixtures, mouldings and outlets.
We offer both standard and large sizes on our collections for additional flexibility, and if you have a smaller space to fill, we have a number of 2.5-seater sofas. If you need any recommendations or have any questions, we’re here to help!
A: Our process usually involves an initial consultation, design proposal, revisions based on your feedback, final design approval, creation/construction, and installation. We keep you involved and informed throughout the process.
A: Project timelines vary greatly depending on the scope of work. A simple decor item might take a few weeks, while a full home renovation could take several months. We provide estimated timelines during our initial consultation.
A: We use a variety of materials including locally sourced woods, sustainable fabrics, and eco-friendly finishes. We're committed to using high-quality, sustainable materials wherever possible.
A: Sustainability is a core value for us. We prioritize eco-friendly materials and practices in our designs and production processes.
A: Yes, we offer shipping services for our furniture and decor items. Shipping costs and timelines depend on the item size and delivery location.
A: Yes, we offer shipping services for our furniture and decor items. Shipping costs and timelines depend on the item size and delivery location.
A: We have a satisfaction guarantee for our products. Please contact us within 7 days of receiving your item if you're not completely satisfied, and we'll work with you to find a solution.
A: Yes, submitting your credit information on our website is safe. All information inputted into our website is encrypted and we will do our best to protect its security in our systems. Specifically, every web page on our site uses Secure Sockets Layer (SSL) encryption, which makes all information inputted unreadable should anyone try to intercept it.No, you don't need any special software. We typically use common video conferencing platforms like Zoom or Google Meet for our consultations.
No, you don't need any special software. We typically use common video conferencing platforms like Zoom or Google Meet for our consultations.
A: Of course. Please feel free to get in touch with us by phone or email. We look forward to hearing from you!
No, you don't need any special software. We typically use common video conferencing platforms like Zoom or Google Meet for our consultations.
If you have any other questions not covered here, please don't hesitate to contact us directly. We're always happy to help!